1. Introduction
PAIDD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
2.1 Personal Information
- Name and contact information
- Business information (company name, address, tax ID)
- Business invoice and payment information (card payments are handled by Stripe; we don't store card details)
- Communication preferences
2.2 Usage Information
- Device and browser information
- IP address and location data
- Platform usage analytics
- Cookies and similar technologies
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Process transactions and payments
- Communicate with you about our services
- Improve and personalize user experience
- Create anonymized, aggregated data to improve and develop our services
- Comply with legal obligations
- Detect and prevent fraud
4. Information Sharing
We may share your information with:
- Service providers and business partners
- Our payment processor (Stripe), for fee payments
- Legal and regulatory authorities when required
- Affiliated companies within our corporate group
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit (TLS 1.2 or higher)
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
6. Your Rights
Under GDPR and UK data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Object to processing
- Data portability
- Withdraw consent
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Cookies
We use cookies and similar tracking technologies. For detailed information, please see our Cookie Policy.
9. International Transfers
Your information may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform.
12. Contact Us
For privacy-related questions or to exercise your rights, contact us at:
Email: hello@paidd.io