Terms of Use

Welcome to PAIDD. These Terms of Use ("Terms") govern your access to and use of our website www.paidd.io and related services operated by Workfree Limited (trading as PAIDD).

Acceptance of Terms

Binding Agreement

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not access our website or use our services.

Eligibility

You must be:

• At least 18 years old
• Legally capable of entering into binding contracts
• Authorized to represent your company (for business users)
• Not prohibited from using our services under applicable law

Business vs Personal Use

PAIDD is designed for business use. While individuals may browse our website, our platform services are intended for companies engaged in supplier payment processing and invoice management.

Website Use

Permitted Uses

You may use our website to:

• Learn about PAIDD's services and features
• Access educational content and resources
• Use our ROI calculator and assessment tools
• Request demos and consultations
• Download publicly available content
• Contact our team for support or sales inquiries

Website Availability

We strive to maintain website availability but do not guarantee:

• Uninterrupted access to our website
• Freedom from technical errors or bugs
• Compatibility with all devices or browsers
• Permanent availability of any specific content

Third-Party Content

Our website may contain links to third-party websites, services, or content. We do not:

• Endorse or control third-party content
• Accept responsibility for external websites
• Guarantee accuracy of third-party information
• Warrant the security of external links

Account Management

Account Creation

Some features require account creation. When creating an account, you agree to:

• Provide accurate and complete information
• Maintain the security of your credentials
• Update information as needed to keep it current
• Accept responsibility for all account activity

Account Security

You are responsible for:

• Keeping login credentials confidential
• Choosing secure passwords
• Immediately reporting unauthorized access
• Logging out from shared devices

Account Termination

We may suspend or terminate accounts for:

• Violation of these Terms
• Fraudulent or illegal activity
• Extended periods of inactivity
• Technical or security concerns

Acceptable Use Policy

Prohibited Activities

You may not use our website or services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality or security
• Harvest or collect user information without consent
• Impersonate others or provide false information
• Distribute spam, malware, or malicious code

Content Standards

Any content you submit must be:

• Truthful and accurate
• Legal and appropriate
• Respectful of others' rights
• Free from confidential information (unless authorized)
• Non-commercial (unless specifically permitted)

Monitoring and Enforcement

We reserve the right to:

• Monitor use of our website and services
• Remove content that violates these Terms
• Suspend or terminate access for violations
• Cooperate with law enforcement when necessary

Intellectual Property Rights

Our Rights

All content on our website is owned by or licensed to PAIDD, including:

• Text, images, graphics, and multimedia content
• Software code and technical implementations
• Trademarks, logos, and brand elements
• Design elements and user interface
• Data compilations and analytics

Your License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our website for legitimate business purposes
• Download content specifically marked as downloadable
• Share our content with proper attribution
• Use our services according to these Terms

Restrictions

You may not:

• Copy, modify, or create derivative works
• Reverse engineer or decompile our software
• Remove copyright or proprietary notices
• Use our content for commercial purposes without permission
• Sublicense or redistribute our content

Your Content

When you submit content to us (feedback, questions, etc.), you grant us a non-exclusive license to use, modify, and display such content for business purposes. You retain ownership of your content and may request its removal at any time.

Disclaimers and Warranties

Website Disclaimer

Our website and content are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:

• Merchantability and fitness for a particular purpose
• Accuracy, completeness, or reliability of content
• Non-infringement of third-party rights
• Security or freedom from viruses or harmful code

Information Accuracy

While we strive for accuracy, we do not warrant that:

• Website content is always current or complete
• ROI calculations reflect actual results
• Third-party information is accurate
• All features will work perfectly for every user

No Professional Advice

Website content is for informational purposes only and does not constitute:

• Legal, financial, or accounting advice
• Professional consulting services
• Specific recommendations for your business
• Guarantees of compliance or results

Limitation of Liability

Damage Limitations

To the maximum extent permitted by law, PAIDD and its affiliates shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from third-party content or links
• Service interruptions or technical failures
• Unauthorized access to or alteration of your data

Liability Cap

Our total liability for any claims arising from website use shall not exceed £100 or the amount you paid us in the preceding 12 months, whichever is greater.

Indemnification

You agree to indemnify and hold PAIDD harmless from claims arising from:

• Your violation of these Terms
• Your use of our website or services
• Content you submit or share
• Violation of third-party rights

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, or technical failures of third-party providers.

Termination

Termination by You

You may stop using our website at any time. For account deletion, contact us at support@paidd.io.

Termination by Us

We may terminate or suspend your access immediately for:

• Violation of these Terms
• Illegal or harmful activity
• Extended inactivity
• Technical or security reasons

Effect of Termination

Upon termination:

• Your right to use our website ends immediately
• We may delete your account and data
• Accrued rights and obligations survive termination
• You must cease all use of our intellectual property

Governing Law and Disputes

Applicable Law

These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Dispute Resolution

Before pursuing formal legal action, we encourage you to:

• Contact us directly to resolve the issue
• Provide detailed information about your concern
• Allow reasonable time for us to respond
• Engage in good faith discussions

Changes to Terms

We may update these Terms periodically. Material changes will be posted on our website with an updated effective date. Continued use after changes constitutes acceptance of the revised Terms.

© 2025 Workfree Limited (trading as PAIDD)
This policy was last updated: July 2025
Next review date: July 2026