This Cookie Policy explains how Workfree Limited (trading as PAIDD) uses cookies and similar technologies when you visit our website www.paidd.io or use the PAIDD platform.
Cookies are small text files stored on your device when you visit a website. They help websites remember your actions and preferences and make the website work.
When you first visit our website or use the PAIDD platform, a cookie banner lets you accept or reject optional cookies. Essential cookies are always on because the platform cannot work without them. Optional cookies are only set if you accept them. The website and the platform each ask separately. You can change your choice at any time through the Cookie settings link on the website or in the platform (when signed in, also under Settings, Profile, Cookies). We keep your choice in an essential cookie for 12 months, then ask again.
These cookies are strictly necessary for the PAIDD platform to work and cannot be switched off.
Set by Intercom so we can provide in-platform support chat. Intercom is loaded for signed-in platform users so that support chat is always available; these cookies are not controlled by the cookie banner.
We use Microsoft Clarity and Google Analytics to understand how the platform is used, so we can fix problems and improve it. These cookies are only set if you accept them. Microsoft Clarity is configured to mask all text and form inputs on screen, so session recordings show page layout and interactions only, not on-screen names, email addresses, invoice details or amounts. Both tools also record the address and title of each page viewed.
Set on our marketing website, www.paidd.io, only. These cookies are only set if you accept them.
Cookie settings: use the Cookie settings link on the website or in the platform (when signed in, also under Settings, Profile, Cookies) to change your choice at any time.
Browser settings: you can also block or delete cookies in your browser. Chrome: Settings, Privacy and security, Cookies. Firefox: Settings, Privacy and Security, Cookies. Safari: Settings, Privacy. Edge: Settings, Cookies and site permissions.
Google Analytics opt-out: Google Analytics opt-out browser add-on.
Rejecting or blocking optional cookies does not affect how the platform works. Blocking essential cookies will stop you signing in.
| Cookie type | Retention |
|---|---|
| Essential platform cookies | Until you sign out or close the browser; your cookie choice for 12 months |
| Support cookies | Up to 9 months |
| Analytics cookies | Up to 2 years |
| Marketing website cookies | Up to 2 years |
We update this policy when we add or remove cookies, when third-party services change, or when legal requirements change. We show the version and date at the top, and tell platform users by email about significant changes.
For questions about this Cookie Policy, contact support@paidd.io.